ABOUT ME

I am a motivated, hardworking Administrator with a strong commitment to providing exceptional customer service and resolving technical issues. Over the years, I’ve honed my ability to adapt quickly, manage multiple tasks, and deliver results under pressure. My experiences in customer service, financial administration and technical support have helped me develop a sharp attention to detail and an ability to work effectively with customers and teams across various industries. I thrive in environments where I can assist others and ensure smooth operations.

LOOKING FOR

I am currently looking for a challenging and rewarding role that will allow me to expand my skills further, particularly in customer service, financial administration, technical support, or operations management. I am eager to continue growing my professional career, applying my knowledge in customer relations and technical troubleshooting while developing a deeper understanding of business operations. I am also interested in roles that will offer opportunities for advancement and personal growth in the long run.

IMPORTANT TO ME

• Customer Satisfaction: It is my top priority to ensure every customer has a positive experience and leaves with their issue resolved.
• Continuous Learning: I am committed to expanding my knowledge and improving my skills.
• Teamwork: I work well with others and believe that collaboration fosters creativity and growth.
• Efficiency: I strive to streamline processes and deliver results in the most effective way.
• Personal Integrity: I always approach my work with honesty and professionalism, maintaining a high standard of ethics.

INTERESTS

In my free time, I enjoy:

• Spending time with family and friends
• Exploring new hobbies
• Socialising and meeting new people
• Reading and learning about new topics
• Helping others – I find great satisfaction in giving back to my community and assisting others with their challenges.

SKILLS

• Customer Service: Over 5 years of experience handling customer queries, complaints, and providing tailored solutions.
• Technical Support: Expertise in evaluating and resolving technical issues with diagnostic tools and ensuring customer satisfaction.
• SAP & Software Knowledge: Experience in using SAP for order management, invoicing, and stock control.
• Problem Solving: Ability to analyse issues, determine causes, and implement effective solutions.
• Communication: Excellent verbal and written communication skills, both with customers and colleagues.
• Multitasking & Time Management: Skilled in managing multiple responsibilities simultaneously in fast-paced environments.
• Administrative Skills: Proficient in maintaining accurate records, organising documents, and handling various administrative tasks.

WORKING PREFERENCES

• Flexible Work Environment: I thrive in workplaces that are dynamic and offer opportunities to grow.
• Team Collaboration: I enjoy working with others and contribute positively to team dynamics.
• Customer-Focused Roles: I seek positions where I can assist and engage with customers, ensuring their needs are met.
• Problem-Solving Roles: I enjoy roles that require critical thinking and quick decision-making to resolve issues.
• Remote/Hybrid Flexibility: I’m open to hybrid work arrangements and value a balance between in-office and remote work.

If you are interested in this candidate, please get in touch with the team at Debbie Burbage Recruitment by emailing debbie@debbieburbage.co.uk